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| Written by Linda Ursin | |
| Friday, 29 January 2010 22:52 | |
Responsibility
PaymentAdvance paymentPayment is primarily done in advance: - via Paypal. Either through an account you already have there or by setting up a new account. - with a credit card. To open an account at PayPal is easy, free and safe. It also saves you the fees that apply when you pay to a foreign bank account. If you'd rather pay to a bank account in Norway (with the fees that apply), please say so when you order. The reason for the advance payment is that when we used to let people pay afterward, they didn't pay at all. CashIf you've made an agreement to pick up your order personally, you can also pay cash. TradeIn some cases we're willing to trade for goods or services. Please contact us directly for such an agreement. If you don't pay when you check out, you'll get an invoice via e-mail. Because of this, it's important that you give us an e-mail address that you're actually using. Remember that we, for some products, need additional information. For example: For the Custom leather talisman we need to know what properties it's supposed to have. Send us an e-mail if you've ordered such a product. The ordered items will be shipped as soon as we have all the information we need and the payment has been registered in our PayPal or bank account ShippingShipping will be added to your order according to the rates of our carrier (Posten Norge). The exception is if you've made an agreement to pick up your order personally. This can be done either in Soknedal or in Trondheim city center. Return PolicyCanceling an orderYou can cancel your order within within two weeks after we have received it. Returning itemsYou can return new, unopened items from a canceled order within 2 weeks after they have been Privacy PolicyHeksebua will do its best to secure the information we register about our customers. All information is stored under strict security and is not available to the public in any way, shape or form. Tags:
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| Last Updated on Friday, 14 January 2011 15:42 |
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